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Electronic Systems Center
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#	Item
111	Mobile financial services Raising the bar on customer engagement A research report by the Deloitte Center for Financial Services Add to Reading List Source URL: d2mtr37y39tpbu.cloudfront.net Language: English - Date: 2014-05-16 14:18:38 Payment systems Mobile telecommunications Mobile payment Smartphone .mobi T-Mobile Tru Mobile banking Mobile commerce Technology Mobile technology Electronic commerce
112	History (as of March[removed]Relevant Legislation Organization of JASDEC Add to Reading List Source URL: www.jasdec.com Language: English - Date: 2009-04-20 20:38:06 Finance Central Securities Depositories Payment systems Stock market Central securities depository Settlement Securities Depository Center Clearing Australian Clearing House and Electronic Sub-register System Financial economics Securities Financial system
113	R Systems Europe Implements Vertical Solutions to Support Complex BPO/Contact Center Environment VSI’s highly flexible, customizable, and segmented solution enables company to automate business processes and manage mul Add to Reading List Source URL: www.vertsol.com Language: English - Date: 2012-11-26 17:44:34 Electronic commerce Telecommunications Customer relationship management ECRM Marketing Business Customer experience management
114	Post Payment System (PPS) Payment Integrity’s Next Generation Lisa M. Andre, AAP Philadelphia Financial Center September 18, 2014 Add to Reading List Source URL: www.fiscal.treasury.gov Language: English - Date: 2015-01-30 08:29:12 Banking Finance Electronic commerce Cheque Numismatics Payment Debit card Bank Payment systems Business Economics
115	Unleashing IT, Microsoft Edition Volume 4, Issue 1 Removing the time and cost of data center integration Add to Reading List Source URL: www.unleashingit.com Language: English - Date: 2015-02-17 07:21:13 Cisco Systems Deep packet inspection Electronic engineering Cisco Unified Computing System Intel Cisco Career Certifications Converged infrastructure Computing Videotelephony Technology
116	ORACLE DATA SHEET SIEBEL CONTACT CENTER AND SERVICE APPLICATIONS Deliver a great customer experience that sets you apart, improves efficiency and drives profitability with Oracle’s Siebel Contact Center Add to Reading List Source URL: www.promero.com Language: English - Date: 2014-04-08 20:49:28 Electronic commerce Customer relationship management Oracle Corporation Customer experience Call centre Field service management Siebel Systems Oracle CRM Marketing Business Customer experience management
117	OptimCall is software combining • VoIP PBX • call center • platform for telephony integration with information systems (CTI) Its web interface has been designed to be Add to Reading List Source URL: www.optimsys.com Language: English - Date: 2015-03-08 09:36:27 Electronics Interactive voice response IP PBX Call centre Business telephone system Voice-mail Voice over IP Automatic call distributor Dialed Number Identification Service Telephony Electronic engineering Computer telephony integration
118	At-A-Glance Cisco Connected Analytics for Contact Center INCREASE CALL CENTER EFFICIENCY AND IMPROVE YOUR CUSTOMERS’ EXPERIENCE What Is Connected Analytics for Contact Add to Reading List Source URL: www.cisco.com Language: English Customer experience management Electronic commerce Predictive analytics Analytics Call centre Cisco Systems Customer experience Customer intelligence Business analytics Business Marketing Business intelligence
119	Brochure Cisco Hosted Collaboration Solution for Contact Center: Elevate Customer Care In the face of growing competition, delivering superior customer service has never been more important. Cisco Add to Reading List Source URL: www.cisco.com Language: English Cloud computing Cisco Systems Cisco Unified Communications Manager Unified communications WebEx Software as a service Cisco Career Certifications Cisco IOS Computing Videotelephony Electronic engineering
120	At-A-Glance Cisco Intelligent Traffic Director Introduction Data traffic has grown dramatically in the recent years, leading to increased deployment of network service appliances and servers in enterprise, data center, Add to Reading List Source URL: www.cisco.com Language: English Videotelephony System software NX-OS Web Cache Communication Protocol Cisco Nexus switches Load balancing Electronic engineering Computing Cisco Systems Deep packet inspection